Business and investment Consumer advice

We are responsible for enforcing a wide range of criminal legislation aimed at protecting consumers and maintaining standards of fair trading. 

We visit shops, pubs, garages, restaurants, petrol stations and other businesses, such as credit agencies, wholesalers and importers and ensure weights and measures of goods are accurate and that they are sold as described.

Choose the advice and information you need on consumer problems. You will need to accept all cookies to see the content on these pages:

• if you are in a dispute;
• problems with cars;
• problems with goods;
• problems with services;
• travel; or 
• other problems.